Refund policy
Returns
All returns must be approved before sending items back to receive a refund. To initiate a return, please contact us at orders@foresightcoffee.com with your order number and details.
If your return is approved, please send it to:
Foresight Coffee
1135 Gregorie Ferry Rd
Mount Pleasant, SC 29466
Perishable items, including coffee, cannot be returned.
Incorrect Orders
If you received the wrong coffee order, please reach out to us at orders@foresightcoffee.com with your order number. We’ll send the correct coffee as soon as possible.
Refunds
Once we receive and inspect your return, we’ll notify you of the approval status. If approved, refunds will be processed to your original payment method within 7-10 business days. If more than 10 business days have passed since your refund was approved, please contact us at orders@foresightcoffee.com.
Damages, Cancellations & Exchanges
If you receive a damaged or defective item, or an incorrect order, please email us at orders@foresightcoffee.com with a picture of the item(s) so we can resolve the issue.
For order cancellations or changes, email us immediately with your order number and correction details before the shipping label is created.
Shipping Address Responsibility:
Please review your shipping information before completing your purchase. We are not responsible for orders shipped to incorrect addresses due to customer error. You can update your shipping address anytime within your customer account. Any address corrections after purchase must be made before the next business day.